PHIPA Teletherapy/Virtual Sessions

Understanding PHIPA Requirements for Teletherapy

Ensuring the privacy and confidentiality of your personal health information (PHI) is our top priority. Below, you will find essential information about the Personal Health Information Protection Act (PHIPA) and how we comply with its requirements to safeguard your data during virtual sessions.

What is PHIPA? PHIPA is a legislative framework in Ontario that governs the collection, use, and disclosure of personal health information. It aims to protect the privacy of individuals while allowing the effective delivery of health care.

Key PHIPA Requirements

1. Consent:

   • Informed Consent: We obtain your informed consent before collecting, using, or disclosing your personal health information. This means you are fully aware of how your information will be used and shared.

   • Implied Consent: In certain situations, your consent may be implied, such as during ongoing care. However, we always strive to keep you informed and involved in decisions regarding your PHI.

2. Collection and Use:

   • Minimal Data Collection: We only collect the information necessary for providing effective speech-language therapy services.

   • Purpose Specification: Your information is used solely for the purposes of assessment, treatment planning, and therapy delivery.

3. Access and Correction:

   • Access to Records: You have the right to access your personal health records. If you wish to view or obtain a copy of your records, please contact us, and we will facilitate the process.

   • Correction of Records: If you identify any inaccuracies in your records, you can request corrections. We are committed to maintaining accurate and up-to-date information.

4. Safeguarding PHI:

   • Secure Storage: All personal health information is stored securely, whether in electronic or physical form. We use encryption and secure servers to protect electronic records.

   • Confidentiality: Access to your information is restricted to authorized personnel only. We ensure that all staff members are trained on PHIPA requirements and the importance of maintaining confidentiality.

5. Disclosure:

   • Third-Party Disclosure: Your information may be shared with other healthcare providers involved in your care, but only with your consent or as required by law.

   • Privacy Breaches: In the event of a privacy breach, we have protocols in place to respond promptly. You will be notified of any breaches that may affect your privacy.

Your Rights Under PHIPA

• Right to Information: You have the right to know how your personal health information is being used and shared.

• Right to Withdraw Consent: You can withdraw your consent for the collection, use, or disclosure of your information at any time, subject to legal or contractual restrictions.

• Right to Make a Complaint: If you believe your privacy rights have been violated, you can make a complaint to the Information and Privacy Commissioner of Ontario.

How We Ensure Compliance

• Regular Training: Our team undergoes regular training on PHIPA and best practices for data protection.

• Audit and Monitoring: We conduct regular audits to ensure compliance with PHIPA and other relevant regulations.

• Policies and Procedures: We have comprehensive policies and procedures in place to guide our handling of personal health information.

Contact Us If you have any questions or concerns about how your personal health information is handled, please do not hesitate to contact us. We are committed to protecting your privacy and ensuring your confidence in our teletherapy services.

Thank you for trusting us with your care. Your privacy and confidentiality are paramount as we work together to achieve your therapy goals.